Privacy Policy and Terms & Conditions
Peace Heating & Air Conditioning will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.”
Introduction We respect the privacy of our users and are committed to protecting it through our compliance with this policy.
Information We Collect About You
- Personal Information. This includes your name, email address, postal address, phone number, and any other identifier by which you may be contacted online or offline.
- Usage Data. Details of your visits to our website, including traffic data, logs, and other communication data and the resources you access and use on the website.
- Cookies. We may use cookies and similar tracking technologies to track activity on our website.
How We Use Your Information We use information we collect about you or that you provide to us:
- To present our website and its contents to you.
- To fulfill the purposes for which you provided the information.
- To notify you about changes to our website or any products or services we offer.
- For any other purpose with your consent.
Disclosure of Your Information We may disclose aggregated information about our users without restriction. We may disclose personal information:
- To comply with any court order, law, or legal process.
- To fulfill the purpose for which you provide it.
- With your consent.
Accessing and Correcting Your Information You can review and change your personal information by logging into the website and visiting your account profile page.
Data Security We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure.
Changes to Our Privacy Policy Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently for any updates or changes to our privacy policy.
